Product use and care tips for
HomeRun 5000 Series Vacuum & Mop Robot
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Clean each room, just the way you like it
Unlock the full potential of your Philips HomeRun robot with the HomeRun app. Tell it exactly how and when to clean each room. Then, relax.
Frequently asked questions
- Can I use another detergent with my Philips HomeRun 9000 or 5000 Series Robot?
- How to create and manage maps for my Philips HomeRun 5000 Series Vacuum and Mop Robot
- How to first use my Philips HomeRun vacuum cleaner robot
- How do I connect my Philips HomeRun 5000 Series robot to a new Auto-Empty station
- Is the water tank of my Philips HomeRun 5000 Series Vacuum and Mop Robot dishwasher safe?
- How/When to replace the dust bag of my Philips HomeRun vacuum cleaner robot?
- How to get the best cleaning result with my Philips HomeRun 5000 Series Vacuum and Mop Robot?
- How to clean and maintain my Philips HomeRun 5000 Series Vacuum and Mop Robot?
Troubleshooting and solutions
Troubleshooting for your HomeRun 5000 Series Vacuum & Mop Robot.
- My Philips HomeRun vacuum cleaner robot is not connecting to Philips HomeRun App
- My Philips HomeRun 5000 Vacuum and Mop Robot does not return to the station
- How to clean dark floors with my Philips HomeRun vacuum cleaner robot
- My Philips HomeRun vacuum cleaner robot is not charging
- My Philips HomeRun vacuum cleaner robot does not clean properly
- My Philips HomeRun 5000 Series Vacuum and Mop Robot gets stuck
- My Philips HomeRun vacuum cleaner robot does not auto-empty
Additional support topics
Repair or exchange
If you are facing technical issues, our authorized service partners will be happy to fix it.
Service center
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy
Get in touch with our support team
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