Product use and care tips for
Xelsis Deluxe Fully Automatic Espresso Machine
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Your guide to Xelsis Deluxe Fully Automatic Espresso Machine
Everything you need to know about the Xelsis Deluxe Fully Automatic Espresso Machine
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Frequently asked questions
Troubleshooting and solutions
Troubleshooting for your Xelsis Deluxe Fully Automatic Espresso Machine.
- There is coffee powder under the brew group of my Saeco Espresso Machine
- I have issues with “My Saeco” account on my Saeco Espresso Machine
- I cannot insert the brew group into my Saeco Espresso Machine
- My Saeco Espresso Machine is not frothing the milk well
- What features does my connected Saeco Espresso Machine support?
- How to use Amazon Alexa functions with my Saeco Xelsis or Saeco GranAroma Deluxe Espresso Machine
- My Saeco Espresso Machine is leaking
- No water is drawn from the water tank of my Saeco Espresso Machine
- The coffee pucks of my Saeco Espresso Machine are watery
- My Saeco Espresso Machine does not grind the coffee beans.
- My Saeco Coffee Machine displays 'empty ground container' but it is already empty
- My Saeco Espresso machine is not brewing coffee
- My Saeco Espresso Machine’s drip tray fills up quickly
- I cannot adjust the grinder setting on my Saeco Espresso Machine
- I cannot connect my Saeco Espresso Machine to my home Wi-Fi network
- I cannot remove the brew group from my Saeco Espresso Machine
- My Saeco Espresso Machine is not turning on
- My Saeco Espresso Machine is showing an error code
- Coffee from my Saeco Espresso Machine is watery
- My Saeco Espresso Machine is making a noise
Additional support topics
Repair or exchange
If you are facing technical issues, our authorized service partners will be happy to fix it.
Service center
Learn about warranty
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Warranty policy
Get in touch with our support team
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