Product use and care tips for
Viva Caf® Eco Coffee pod machine
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Your guide to Viva Caf® Eco Coffee pod machine
Everything you need to know about the Viva Caf® Eco Coffee pod machine
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Frequently asked questions
Troubleshooting and solutions
Troubleshooting for your Viva Caf® Eco Coffee pod machine.
- I cannot open the lid of my SENSEO® coffee machine
- My SENSEO® Coffee Machine is leaking
- My SENSEO® coffee machine is brewing too much coffee
- My SENSEO® coffee machine makes more noise than usual
- My SENSEO® is making less coffee than before
- The indicator light of my SENSEO® coffee machine flashes
- The coffee coming out of my SENSEO® machine is cold
Additional support topics
Repair or exchange
If you are facing technical issues, our authorized service partners will be happy to fix it.
Service center
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy
Get in touch with our support team
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