Use and care support for your product
Viva Collection Soup Maker
Register your product to confirm your warranty, stay informed and get tailored support.
Elevate your kitchen and living room with the HomeID app.
Discover inspiring recipes, get step-by-step guidance and create mouthwatering meals, so you can take life at home to the next level.
Find answers about your product
Fix a problem
Troubleshooting for your Viva Collection Soup Maker.
- My Philips Soup Maker selected mode light does not go on
- My Philips Soup Maker does not make the soup hot
- Ingredients in my Philips Soup Maker do not blend well
- My Philips Soup Maker does not work although light is on
- My Philips Soup Maker does not make the soup smooth
- My Philips Soup Maker is not working when plugged in
