Use and care support for your product
Philips Air Performer 3-in-1 Purifier, Fan & Heater
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Your smart, clean air solution
Be in full control of your air, at home or away. Together with your connected Philips Air device, Air+ provides a smart experience that ensures you breathe clean and healthy air.
Find answers about your product
- What does the PM2.5 indicator in my Philips Air Purifier mean?
- Wi-Fi networks compatible with my Connected Philips Air Purifier
- How many Philips Air Care devices can connect to a smartphone?
- Can I switch off the Wi-Fi in my Philips Air Purifier and Air Humidifier?
- What do the indicators or error codes on my Philips Air Purifier mean?
- Can I clean the filters and pre-filter of my Philips Air Purifier?
- How to activate the AI for my Philips Air Performer on Air+ App?
- What does the PM2.5 indicator of my Air Performer means?
Fix a problem
Troubleshooting for your Philips Air Performer 3-in-1 Purifier, Fan & Heater.
- I cannot connect my Philips Air Purifier or Air Performer with the App
- There is a constant or flashing light on my Philips Air Purifier
- My Philips Air Purifier makes an unusual noise
- My Philips Air Purifier does not improve the air quality
- My Philips Air Purifier does not remove odors properly
- My Philips Air Purifier powers off unexpectedly
- The heating function on my Philips Air Performer is not working
- My Philips Air Performer displays code E6 or E9 and stops working
- My Philips Air Purifier is too loud
- My Philips Air Performer is too loud
- My Philips Air Performer makes an unusual noise
- My Philips Air Performer does not remove odors properly
- My Philips Air Performer releases an unpleasant smell or odor
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