Use and care support for your product
Original Kávéfőző
Register your product to confirm your warranty, stay informed and get tailored support.
Elevate your kitchen and living room with the HomeID app.
Discover inspiring recipes, get step-by-step guidance and create mouthwatering meals, so you can take life at home to the next level.
Find answers about your product
Fix a problem
Troubleshooting for your Original Kávéfőző.
- The indicator light of my SENSEO® coffee machine flashes
- I cannot open the lid of my SENSEO® coffee machine
- My SENSEO® coffee machine makes more noise than usual
- My SENSEO® Coffee Machine is leaking
- My SENSEO® is making less coffee than before
- There is no crema layer on top of my SENSEO® coffee
- My SENSEO® coffee machine is brewing too much coffee
- The coffee coming out of my SENSEO® machine is cold
Additional support topics
Repair or exchange
If you are facing technical issues, our authorized service partners will be happy to fix it.
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy