
Product use and care tips for
Dual Basket Airfryer
Register your product to confirm your warranty, stay informed and get tailored support.

Your guide to Dual Basket Airfryer
Everything you need to know about the Dual Basket Airfryer
Frequently asked questions
- Where can I find recipes for my Philips Airfryer?
- Do I need to preheat my Philips Airfryer?
- How to use presets on my Philips Airfryer?
- Where is the model and serial number on my Philips Airfryer?
- How to clean the pan and basket of my Philips Airfryer
- How much food can I prepare in my Philips Airfryer?
- How to clean my Philips Airfryer
- Why do I have to shake the food in my Philips Airfryer?
- Can I use baking paper/tin foil in my Philips Airfryer?
- Why does my Philips Airfryer beep during cooking?
- How can I get the HomeID App?
- What kind of food can I make in my Philips Airfryer?
- There is a plastic smell coming from my Philips Airfryer
- How do I get started with my Philips Airfryer?
- How to use the sync time function on my Philips Airfryer
- Which frozen fries can I make in my Philips Airfryer?
Troubleshooting and solutions
Troubleshooting for your Dual Basket Airfryer.
- My Philips Airfryer is not showing on the HomeID App device list
- The coating of my Philips Airfryer’s pan or basket peels off
- My Philips Airfryer makes a noise
- The on/off button light of my Philips Airfryer does not turn off
- My Philips Airfryer does not work or switch on
- The food from my Philips Airfryer is not crispy or as expected
- My Philips Airfryer's homemade fries are not as expected
- My Philips HomeID App closed or crashed
- My Philips Airfryer does not heat up
Additional support topics
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy
Get in touch with our support team
Want to stay in the loop?
Sign up to receive news and offers.
By sharing email address with us, you agree to receive personalized offers, inspiring content, device tips, and information about our latest innovations. Read more.