Use and care support for your product
Air Purifier 600 series
Register your product to confirm your warranty, stay informed and get tailored support.
Your smart, clean air solution
Be in full control of your air, at home or away. Together with your connected Philips Air device, Air+ provides a smart experience that ensures you breathe clean and healthy air.
Find answers about your product
Fix a problem
Troubleshooting for your Air Purifier 600 series.
- I cannot connect my Philips Air Purifier or Air Performer with the App
- There is a constant or flashing light on my Philips Air Purifier
- My Philips Air Purifier makes an unusual noise
- My Philips Air Purifier does not improve the air quality
- My Philips Air Purifier does not remove odors properly
- My Philips Air Purifier powers off unexpectedly
Additional support topics
Repair or exchange
If you are facing technical issues, our authorized service partners will be happy to fix it.
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy
Get in touch with our support team
Due to internal technical issue, some customers may have received order confirmation e-mails, regarding orders placed in the past with us. The technical Issue has been resolved. Please ignore the order confirmation emails. We are not charging, nor shipping on the basis of these confirmation emails. We apologize for any inconvenience this may have caused.
