Use and care support for your product
Viva Collection SoupMaker
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Find answers about your product
Fix a problem
Troubleshooting for your Viva Collection SoupMaker.
- My Philips Soup Maker selected mode light does not go on
- My Philips Soup Maker does not make the soup hot
- Ingredients in my Philips Soup Maker do not blend well
- My Philips Soup Maker does not work although light is on
- My Philips Soup Maker does not make the soup smooth
- My Philips Soup Maker is not working when plugged in
Additional support topics
Repair or exchange
If you are facing technical issues, our authorized service partners will be happy to fix it.
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy