
Product use and care tips for
2000 Series Air Cleaner
Register your product to confirm your warranty, stay informed and get tailored support.

Your guide to 2000 Series Air Cleaner
Everything you need to know about the 2000 Series Air Cleaner
Frequently asked questions
- Should I reset my Philips Air Purifier or Humidifier after replacing or cleaning a filter?
- Wi-Fi networks compatible with my Connected Philips Air Purifier
- Can I switch off the Wi-Fi in my Philips Air Purifier and Air Humidifier?
- What do the indicators or error codes on my Philips Air Purifier mean?
- Can I clean the filters and pre-filter of my Philips Air Purifier?
Troubleshooting and solutions
Troubleshooting for your 2000 Series Air Cleaner.
- I cannot connect my Philips Air Purifier with the App
- There is a constant or flashing light on my Philips Air Purifier
- My Philips Air Purifier’s air quality ring color does not change
- My Philips Air Purifier’s filter replacement indication stays on
- My Philips Air Purifier makes an unusual noise
- My Philips Air Purifier does not improve the air quality
- My Philips Air Purifier does not remove odors properly
- My Philips Air Purifier powers off unexpectedly
- My Philips Air Purifier is too loud
Additional support topics
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy
Get in touch with our support team
Want to stay in the loop?
Sign up to receive news and offers.
By sharing email address with us, you agree to receive personalized offers, inspiring content, device tips, and information about our latest innovations. Read more.