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Switch Pod and filter coffee machine
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Fix a problem
Troubleshooting for your Switch Pod and filter coffee machine.
- The indicator light of my SENSEO® coffee machine flashes
- I cannot open the lid of my SENSEO® coffee machine
- My SENSEO® coffee machine makes more noise than usual
- My SENSEO® Coffee Machine is leaking
- My SENSEO® is making less coffee than before
- My SENSEO® coffee machine is brewing too much coffee
- The coffee coming out of my SENSEO® machine is cold
- My SENSEO® calc light is not turning off after descaling
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