Use and care support for your product
2in1 Dehumidifier and Purifier
Register your product to confirm your warranty, stay informed and get tailored support.
Elevate your kitchen and living room with the HomeID app.
Discover inspiring recipes, get step-by-step guidance and create mouthwatering meals, so you can take life at home to the next level.
Find answers about your product
Fix a problem
Troubleshooting for your 2in1 Dehumidifier and Purifier.
- There is a constant or flashing light on my Philips Air Purifier
- My Philips Air Purifier’s filter replacement indication stays on
- My Philips Dehumidifier smells bad or like plastic
- My Philips Dehumidifier is loud
- My Philips Dehumidifier does not work while switched on
- My Philips Dehumidifier is leaking
- My Philips Dehumidifier's full water tank light stays on
- My Philips Air Purifier does not improve the air quality
Additional support topics
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy
Get in touch with our support team
Due to internal technical issue, some customers may have received order confirmation e-mails, regarding orders placed in the past with us. The technical Issue has been resolved. Please ignore the order confirmation emails. We are not charging, nor shipping on the basis of these confirmation emails. We apologize for any inconvenience this may have caused.