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My Philips Robot Lawn Mower is not pairing with the App

Last updated on April 17, 2024

If you downloaded the Philips HomeRun App, using the QR Code on the Quick Start Guide, and cannot pair it with your Philips Robot Lawn Mower, refer to the article below for possible causes and solutions.

The robot lawn mower is switched off

The lawn mower does not appear in the App

Using a public or a 5GHz Wi-Fi connection

Using VPN or Whitelist

The wrong Wi-Fi password was used

Other devices are interrupting the connection

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