Use and care support for your product
Switch Pad- und Filterkaffeemaschine
Register your product to confirm your warranty, stay informed and get tailored support.
Elevate your kitchen and living room with the HomeID app.
Discover inspiring recipes, get step-by-step guidance and create mouthwatering meals, so you can take life at home to the next level.
Find answers about your product
Fix a problem
Troubleshooting for your Switch Pad- und Filterkaffeemaschine.
- The indicator light of my SENSEO® coffee machine flashes
- I cannot open the lid of my SENSEO® coffee machine
- My SENSEO® coffee machine makes more noise than usual
- My SENSEO® Coffee Machine is leaking
- My SENSEO® is making less coffee than before
- My SENSEO® coffee machine is brewing too much coffee
- The coffee coming out of my SENSEO® machine is cold
- My SENSEO® calc light is not turning off after descaling
Get in touch with our support team
Sign up and enjoy 10%* off your first order
Sign up to receive news and offers.
By sharing email address with us, you agree to receive personalized offers, inspiring content, device tips, and information about our latest innovations. Read more.
*Valid for first-time subscribers for their first purchase
