Use and care support for your product
Philips Air Performer 3-in-1 Purifier, Fan & Heater
Register your product to confirm your warranty, stay informed and get tailored support.
Your smart, clean air solution
Be in full control of your air, at home or away. Together with your connected Philips Air device, Air+ provides a smart experience that ensures you breathe clean and healthy air.
Find answers about your product
- What does the PM2.5 indicator in my Philips Air Purifier mean?
- Wi-Fi networks compatible with my Connected Philips Air Purifier
- How many Philips Air Care devices can connect to a smartphone?
- Can I switch off the Wi-Fi in my Philips Air Purifier and Air Humidifier?
- What do the indicators or error codes on my Philips Air Purifier mean?
- Can I clean the filters and pre-filter of my Philips Air Purifier?
- How to activate the AI for my Philips Air Performer on Air+ App?
- What does the PM2.5 indicator of my Air Performer means?
Fix a problem
Troubleshooting for your Philips Air Performer 3-in-1 Purifier, Fan & Heater.
- I cannot connect my Philips Air Purifier or Air Performer with the App
- There is a constant or flashing light on my Philips Air Purifier
- My Philips Air Purifier makes an unusual noise
- My Philips Air Purifier does not improve the air quality
- My Philips Air Purifier does not remove odors properly
- My Philips Air Purifier powers off unexpectedly
- The heating function on my Philips Air Performer is not working
- My Philips Air Performer displays code E6 or E9 and stops working
- My Philips Air Purifier is too loud
- My Philips Air Performer is too loud
- My Philips Air Performer makes an unusual noise
- My Philips Air Performer does not remove odors properly
- My Philips Air Performer releases an unpleasant smell or odor
Additional support topics
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy
