
Product use and care tips for
Philips HomeRun Vacuum and Mop Robot 2000 Series
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Your guide to Philips HomeRun Vacuum and Mop Robot 2000 Series
Everything you need to know about the Philips HomeRun Vacuum and Mop Robot 2000 Series
Frequently asked questions
Troubleshooting and solutions
Troubleshooting for your Philips HomeRun Vacuum and Mop Robot 2000 Series.
- My Philips HomeRun vacuum cleaner robot is not connecting to Philips HomeRun App
- How to clean dark floors with my Philips HomeRun vacuum cleaner robot
- My Philips HomeRun vacuum cleaner robot is not charging
- My Philips HomeRun vacuum cleaner robot does not return to the station
- My Philips HomeRun robot vacuum cleaner gets stuck
Additional support topics
Repair or exchange
If you are facing technical issues, our authorized service partners will be happy to fix it.
Service center
Learn about warranty
See the warranty policy, warranty period and warranty conditions for your product.
Warranty policy
Get in touch with our support team
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